Privacy Policy

1. Introduction

Welcome to Influs.io ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Influs.io, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, and password when you create an account
• Profile Information: Profile picture, bio, and other information you choose to provide
• Billing Information: Payment card details, billing address, and other payment-related information processed through secure third-party payment processors
• Communication Data: Messages, emails, and other communications sent through our platform
• Campaign Data: Campaign briefs, targeting criteria, outreach messages, and related content

2.2 Information We Collect Automatically

• Usage Data: How you interact with our platform, including pages visited, features used, and time spent
• Device Information: IP address, browser type, operating system, device identifiers, and mobile network information
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity and store certain information
• Log Data: Server logs including IP addresses, access times, and pages viewed

2.3 Information from Third Parties

• Social Media Platforms: When you connect social media accounts, we may collect profile information and content
• Influencer Data: Public information about influencers and creators from social media platforms and other sources
• Email Service Providers: Information from email service providers when you connect your email account

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our services
• To process transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To personalize your experience and provide tailored content
• To facilitate influencer discovery and outreach campaigns
• To comply with legal obligations and enforce our terms of service
• For marketing and promotional purposes (with your consent where required)

4. How We Share Your Information

We may share your information in the following circumstances:

4.1 Service Providers

We may share information with third-party service providers who perform services on our behalf, such as payment processing, data analytics, email delivery, hosting services, and customer support.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Influs.io, our users, or others.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure data storage and backup systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at the email address provided below. We will respond to your request within a reasonable timeframe.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information. You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

We use the following types of cookies:

• Essential Cookies: Required for the platform to function properly
• Analytics Cookies: Help us understand how users interact with our platform
• Functional Cookies: Remember your preferences and settings
• Marketing Cookies: Used to deliver relevant advertisements (with your consent)

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate safeguards to ensure your information is protected in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: